On occasion, a third party such as another organisation, school, or charity, may make a claim and then don't collect the goods. 

To minimise this risk, Warp it has a pop up feature that reminds the claimant they need to collect the item.

Here is a quick guide on how this works. 

The pop up states:

"You are claiming an item from [organisation name]. The item is located at [insert location from the location details on the record].

Please be aware that you are going to have to arrange the collection of the item.

Please only claim this item if you can arrange a collection.

If you are not certain, use the back button to send a question to the owner to make arrangements."

Click "Yes I want to claim the item" Or "No, I want to ask a question".

See below.

This provides clarity and assurances to both parties and goes a long way to ensure there's no confusion.

This extra level of assurance means assets are more likely to be collected and a second round of reuse is avoided. 

Need help? 

To book a screen share session to go over this feature, or any other Warp it features, please get in touch and email becky@warp-it.co.uk.