What's happened?
Our customers often have different ways of dealing with electrical items.
Some customers use Warp It to redistribute surplus electricals around their estate and beyond.
However some customers have this feature turned off all together.
In the hope of increasing the reuse of electrical items we are tweaking this process on feedback from existing customers.
What is the the problem we are seeking to solve?
Once an electrical item is added the person adding the item doesn't necessarily know what happens next with the item. They might assume it is put up for donation or collected for recycling.
Nik Hunt from Loughborough University rightly pointed out that this ambiguity was not a good way to manage that part of the process. So in the hope of giving the end user as much info as they need in order to make the process smoother we have introduced a new feature.