--- title: "Feature: control staff's view and claim options" description: It's important to control and customise the Warp It portal experience and ensure it works for you.   image: https://blog.warp-it.co.uk/hubfs/arthur-mazi-xDsaGQJumBY-unsplash.jpg --- - [Login](http://getwarpit.com/login) - [Admin](http://getwarpit.com/login/admin) - [Register your company](http://getwarpit.com/register) - [Demo](http://getwarpit.com/webinars.aspx) - [Blog](https://blog.warp-it.co.uk/) - [![Uk](https://blog.warp-it.co.uk/hs-fs/hubfs/getwarpit_Nov2016%20Theme/uk-1.png?width=25&height=25&name=uk-1.png "Uk")Uk](https://www.warp-it.co.uk) - [![Australia](https://blog.warp-it.co.uk/hs-fs/hubfs/getwarpit_Nov2016%20Theme/australia-1.png?width=25&height=25&name=australia-1.png "Australia")Australia](https://au.getwarpit.com) - [![America](https://blog.warp-it.co.uk/hs-fs/hubfs/getwarpit_Nov2016%20Theme/america-1.png?width=25&height=25&name=america-1.png "America")America](https://us.getwarpit.com) - [![Canada](https://blog.warp-it.co.uk/hs-fs/hubfs/getwarpit_Nov2016%20Theme/canada-1.png?width=25&height=25&name=canada-1.png "Canada")Canada](https://ca.getwarpit.com) - We Are Hiring | Tel: 0800 0488755 | - - - - - | More Contact Details - | Not for Profits click here [![logo](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/logo-1.png)](http://getwarpit.com/) - [Tour](http://getwarpit.com/tour.aspx) - [Case Studies](http://getwarpit.com/clients.aspx) - [Pricing](http://getwarpit.com/pricing.aspx) - [Additional Services](http://getwarpit.com/additionalservices) Topic: [Warp It admin](https://blog.warp-it.co.uk/topic/warp-it-admin) [Features and benefits](https://blog.warp-it.co.uk/topic/features-and-benefits) # Feature: control staff's view and claim options ![Becky](https://blog.warp-it.co.uk/hubfs/Bec.jpg) by [Becky](https://blog.warp-it.co.uk/author/becky) ## It's important to control and customise the Warp It portal experience and ensure it works for you.   This guide explains how you can control what your users see when they are in the marketplace and how they can make a claim.  To start, go to: ***Settings > Control Users > Control What Internal Staff Get To Claim*** The default setting on the dropdown menu is so staff can view and claim internal items only. When you first start rolling out your reuse project, it is important that you keep it that way, as you want to build up your internal reuse programme before you start working with other organisations. We advise that you start simply, roll out your project [incrementally](https://info.warp-it.co.uk/incremental-roll-out-guide), and focus on [buy-in](https://blog.warp-it.co.uk/how-to-operational-buy-in-reuse-guide) and registrations. Once internal trades are flowing nicely and you have high participation, you’re ready to engage with third parties. Again, go to: *Settings > Control Users > View and Claim Internal, Partner Organisations, and the Rest of Warp It Nationally*   ![chandlers](https://blog.warp-it.co.uk/hubfs/chandlers.png)   Once you've selected this option, when searching for assets, your staff will be able to see the surplus items of other organisations, claim them, and arrange collections. T here’s a bit of control and risk associated with that, so your organisation needs to make sure that legally, as well as health and safety-wise, correct procedures are in place. [You can send a specific message to external claiming parties. ](https://blog.warp-it.co.uk/new-feature-custom-3rd-party-claim-message) **Build friendships** We want to help make reuse mainstream, so we have features everyone can relate to, such as friend requests. If you have partner organisations that you’re already linked up with and have an understanding with, perhaps in the [same city](https://blog.warp-it.co.uk/glasgow-asset-share-andrew-mouat-council)or sector, you can use them to build up a network of friends to trade with. I f this sounds preferable, to negate the risks of ‘The Rest of Warp It Nationally’, follow the steps below: ***Settings > Control Users > View and Claim Internal and Partner Organisations*** Depending on the stage of your reuse project, you'll most likely recognise which of these options is best for you. Need help?  *To book a screen share session to go over this feature, or any other Warp it features, please get in touch and email [becky@warp-it.co.uk](mailto:becky@warp-it.co.uk).* ### Here's another Warp It hack Use our templates to save time and get ideas! 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I am here to help you understand the story and participate! 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Get it in your inbox ;) By entering your email you expressly consent to receive our newsletter monthly and other material related to Warp It Reuse Network. # Feature: control staff's view and claim options Posted by [Becky](https://blog.warp-it.co.uk/author/becky) on 18-Jul-2019 16:58:00 ![Becky](https://blog.warp-it.co.uk/hubfs/Bec.jpg) Find me on: [Facebook](https://www.facebook.com/myWARPIT) [LinkedIn](https://www.linkedin.com/in/rebecca-lynch-12599b33/) [Twitter](https://twitter.com/warpIt_) - [Tweet](https://twitter.com/share) ## It's important to control and customise the Warp It portal experience and ensure it works for you.   This guide explains how you can control what your users see when they are in the marketplace and how they can make a claim.  To start, go to: ***Settings > Control Users > Control What Internal Staff Get To Claim*** The default setting on the dropdown menu is so staff can view and claim internal items only. When you first start rolling out your reuse project, it is important that you keep it that way, as you want to build up your internal reuse programme before you start working with other organisations. We advise that you start simply, roll out your project [incrementally](https://info.warp-it.co.uk/incremental-roll-out-guide), and focus on [buy-in](https://blog.warp-it.co.uk/how-to-operational-buy-in-reuse-guide) and registrations. Once internal trades are flowing nicely and you have high participation, you’re ready to engage with third parties. Again, go to: *Settings > Control Users > View and Claim Internal, Partner Organisations, and the Rest of Warp It Nationally*   ![chandlers](https://blog.warp-it.co.uk/hubfs/chandlers.png)   Once you've selected this option, when searching for assets, your staff will be able to see the surplus items of other organisations, claim them, and arrange collections. T here’s a bit of control and risk associated with that, so your organisation needs to make sure that legally, as well as health and safety-wise, correct procedures are in place. [You can send a specific message to external claiming parties. ](https://blog.warp-it.co.uk/new-feature-custom-3rd-party-claim-message) **Build friendships** We want to help make reuse mainstream, so we have features everyone can relate to, such as friend requests. If you have partner organisations that you’re already linked up with and have an understanding with, perhaps in the [same city](https://blog.warp-it.co.uk/glasgow-asset-share-andrew-mouat-council)or sector, you can use them to build up a network of friends to trade with. I f this sounds preferable, to negate the risks of ‘The Rest of Warp It Nationally’, follow the steps below: ***Settings > Control Users > View and Claim Internal and Partner Organisations*** Depending on the stage of your reuse project, you'll most likely recognise which of these options is best for you. Need help?  *To book a screen share session to go over this feature, or any other Warp it features, please get in touch and email [becky@warp-it.co.uk](mailto:becky@warp-it.co.uk).* Topics: [Warp It admin](https://blog.warp-it.co.uk/topic/warp-it-admin), [Features and benefits](https://blog.warp-it.co.uk/topic/features-and-benefits) #### Contacts - UK & EU: 0800 0488755 - United States and Canada: (424) 781-3159 - Australia and NZ: (02) 80050 5828 - General enquiries: info@getwarpit.com - Sales: info@getwarpit.com - Customercare: daniel@getwarpit.com - Technical: sie@getwarpit.com #### WARP IT on Social media #### Charities [Not for profit & 3rd sector](http://getwarpit.com/charities) #### Recruitment [We are hiring](http://getwarpit.com/Recruiting.aspx) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img7.png)](http://getwarpit.com/awards) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img1.png)](http://getwarpit.com/awards) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img5.png)](http://getwarpit.com/awards) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img4.png)](http://getwarpit.com/awards) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img6.png)](http://getwarpit.com/awards) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img3.png)](http://getwarpit.com/awards) - [![](https://blog.warp-it.co.uk/hubfs/getwarpit_Nov2016%20Theme/footer-img2.png)](http://getwarpit.com/awards) Copyright © 2014 WasteAction Resource Efficiency, All Rights Reserved